Lc44's Privacy Policy — Our Commitment to Protecting Your Information

Welcome to lc44. This Privacy Policy explains what information we collect from you when you use the lc44 platform, why we collect it, how it is used and stored, and what rights you have. This policy applies to our website, app, and all related services.

By using any lc44 service, you confirm that you have read and agreed to this Privacy Policy. If you do not agree with any part of it, we recommend refraining from using our services.

We collect various types of information when you register and use the lc44 platform. This falls into two categories — information you provide directly, and information collected automatically while you use the platform.

Information You Provide Directly:

• Full name, mobile number, email address, and date of birth.
• National ID or passport details (for KYC verification).
• Mobile banking number (bKash, Nagad, Rocket).
• Information provided during communications with the support team.

Automatically Collected Information:

• IP address, device type, and operating system.
• Browser type and language settings.
• Time spent on the platform and pages visited.
• Records of betting and gaming activity.
• Login date and time.

Lc44 uses your information solely to provide and improve our services. Below is a detailed breakdown of what data is used and why.

We never share your data with third parties for marketing or advertising purposes without your consent. If lc44 wishes to send you promotional messages, your consent will be obtained first, and you can opt out at any time.

Lc44 does not sell your personal data. In limited circumstances, necessary information may be shared with trusted partners, who are required to uphold the same privacy standards we do.

• Payment Providers: Only the necessary information is shared with bKash, Nagad, and Rocket to verify transactions.
• Technology Providers: Some technology companies have limited access to data for site operations, and this is governed by contractual agreements.
• Legal Authorities: If a valid order is received from a court or government authority, the relevant information may be provided.
• Fraud Prevention: Specialized services may be used to detect unusual activity.

Lc44's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help the site recognize you.

• Essential Cookies: These are required to maintain your login session and ensure security. They cannot be disabled.
• Functional Cookies: Used to remember your language preferences and settings. You can disable this if you wish.
• Analytics Cookies: Collected to understand which sections of the site are most used. No personal identity is linked.
• Security Cookies: Used to detect simultaneous logins from multiple devices and to help prevent fraud.

You can delete or block non-essential cookies at any time through your browser settings. Please note that doing so may limit some site functionality.

Lc44 follows the highest industry standards for user data protection. Our security operates across multiple layers to prevent any unauthorized access.

• 256-Bit SSL Encryption: All data transmitted between your browser and our servers is fully encrypted.
• Firewall Protection: Advanced firewalls prevent unauthorized network access.
• Access Controls: Only authorized personnel may access user data for specific operational needs.
• Regular Security Audits: Our systems undergo regular security audits.
• Data Center Security: Our servers are housed in data centers under 24/7 security monitoring.

In the event of a data security breach, we will notify affected users as quickly as possible and take the necessary steps. lc44 is committed to complying with all data security regulations.

If you have an lc44 account, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

Lc44 does not retain your data longer than necessary. All information is kept while your account is active. After account closure, certain data may be retained for a defined period to meet legal obligations.

• Account Information: Retained for a minimum of 5 years after account closure.
• Financial Transaction Records: Retained for up to 7 years as required by law.
• KYC Documents: Retained for up to 5 years after verification.
• Support Conversations: Retained for up to 3 years for dispute resolution.
• Cookie & Analytics Data: Automatically deleted after 12 months as a general rule.

Once the applicable retention period expires, data is securely deleted or anonymized so that you can no longer be identified in any way.

Lc44 may update this Privacy Policy from time to time. Changes may be made due to new laws, the introduction of new services, or security improvements. When updates are made, the "Last Updated" date at the top of this page will reflect the change.

• For significant changes, a notification may be sent to your registered mobile number.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you object to any changes, contact the support team or you may close your account.